Privacy Policy

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NEST4US Privacy Policy

Effective Date: April 2016 Last Updated: October 2025

NEST4US (“we,” “our,” “us”) respects the privacy of our donors, volunteers, partners, and website visitors (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our websites, programs, events, and services.

By using our website or providing information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, mailing address, phone number

Donation Information: Payment details (processed securely through third-party gateways such as PayPal, Venmo, GiveWP, Donorbox), donation amounts, transaction history.

Volunteer/Signup Information: Areas of interest, availability, skills, school or community group affiliation, parental/guardian consent where applicable.

Technical Information: IP address, browser type, device identifiers, operating system, cookies, tracking pixels, analytics data, and geolocation.

Communications: Your messages, feedback, survey responses, or inquiries submitted through forms or email. We do not knowingly collect sensitive information (e.g., social security numbers, government IDs) unless legally required.

2. How We Collect Information

  • Directly from you (when you donate, volunteer, register, or contact us).
  • Automatically via cookies, tracking technologies (Google Analytics, Facebook Pixel, Hotjar, etc.).
  • Through third-party platforms (WordPress plugins, email providers, CRM tools, payment processors, or social media integrations).

3. How We Use Information

We use collected information for purposes including: 

  • Processing donations and issuing receipts 
  • Coordinating volunteer opportunities and outreach programs 
  • Sending SMS/WhatsApp/email alerts, newsletters, and campaign updates 
  • Improving our website, services, and user experience 
  • Complying with legal, tax, and reporting obligations 
  • Conducting fundraising, marketing, and retargeting campaigns.

4. How We Share Information

We may share information with:

  • Service Providers: Payment processors, email/SMS vendors, analytics providers, CRM/marketing platforms.
  • Partners: Schools, community organizations, corporate sponsors, and nonprofit collaborators (only as relevant to your engagement).
  • Legal Authorities: If required to comply with law, regulation, or protect against fraud or security threats. We do not sell your personal information.

5. Cookies & Tracking

We use cookies, beacons, and similar technologies to: Enable website functionality, Measure traffic and engagement via Google Analytics, Support advertising and retargeting campaigns (e.g., Facebook Pixel, Google Ads). You may disable cookies in your browser, but some features may not function properly.

6. International Users (GDPR Compliance)

If you are located in the European Union, the UK, or other regions with data protection laws, you have rights under GDPR, including:

  • Right to access, correct, or delete your personal data. Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

We process personal data on the basis of consent, legitimate interest, contract performance, and legal obligations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain donation/volunteer records.

11. Your Choices

You may:

  • Opt out of marketing emails, SMS, or WhatsApp updates by contacting us via email. 
  • Adjust cookie settings in your browser. 
  • Request access, correction, or deletion of your personal data.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at info@nest4us.org 

Confidentiality & Data Handling Policy 

Purpose

NEST4US is committed to protecting the privacy and confidentiality of all personal, sensitive, and organizational information entrusted to us. This policy applies to all staff, volunteers, contractors, interns, board members, clients, and partners working with NEST4US. Any breach of this policy will be considered grounds for corrective action, up to and including termination of employment or volunteer service.

1. Confidential Information Defined

Confidential information may include, but is not limited to:

  • Personal information of volunteers, donors, staff, partners, and beneficiaries (name, contact information, financial details, etc.).
  • Information related to minors (children under 18) engaged in NEST4US programs.
  • Donation, financial, or fundraising records.
  • Internal communications, strategies, and partnership agreements.
  • Any other non-public information that could reasonably be considered sensitive.

2. Confidentiality Obligations

Non-Disclosure: Staff, volunteers, and affiliates must not disclose confidential information to any third party without prior written consent from the individual(s) concerned, except as required by law. 

Use Limitation: Confidential information must be used solely for the purposes of fulfilling NEST4US’s mission and not for personal, financial, or external gain. 

Child Protection Exception: Information may be disclosed to appropriate authorities if required to protect the safety or well-being of a child, including cases of suspected abuse, neglect, or harm. 

Legal Requirements: Information may be disclosed when subpoenaed by the courts or when required by law. 

Accreditation & Oversight: During audits, accreditation reviews, or legal compliance checks, records may be shared with authorized reviewers under confidentiality safeguards.

3. Security of Information

All physical records (paper files) must be stored in locked cabinets or secure offices.

All electronic records must be password-protected, encrypted when possible, and accessed only by authorized personnel.

Access to case files and donor/volunteer data is limited to staff members or volunteers who require it for their official duties (e.g., program coordinators, executive leadership).

Data stored in third-party systems (e.g., payment processors, CRM, email tools, analytics) must be subject to appropriate contractual safeguards ensuring confidentiality.

4. Special Considerations for Minors

Information about minors involved in NEST4US programs will only be shared with parents/guardians or authorized representatives, unless disclosure is required by law.

Written consent from a parent/guardian is required before releasing minor-related information for purposes other than those listed above.

5. Conflict of Interest & Misuse

Staff and volunteers must not use confidential information to benefit themselves, financially or otherwise.

Confidential information must never be shared on personal social media, in public forums, or with unauthorized individuals.

6. Enforcement

Violations of this Confidentiality Policy may result in disciplinary action, including termination of employment or volunteer status, legal action, and reporting to authorities if applicable.